Scheduler basics

What to expect from Scheduler

You should expect to receive an initial welcome email from Scheduler detailing your account information and a link to log in. This account has been set up for you on behalf of your awarding organisation.

Before you can log in, you must agree to the terms and conditions and then select Confirm.

Important: Ensure you change your password upon first log in. Read ‘Changing your password’ later in this article for more information.

For every test you are eligible for, you will receive an email inviting you to book your place. You may also be informed about being booked directly onto a test.

Getting started with Scheduler

The Scheduler documentation on this website details how you can navigate through Scheduler and manage the overall booking process, please ensure you read all the information and instructions provided prior to making a booking.

The first screen that opens in Scheduler is Bookings > My Bookings, which displays information about any upcoming or previous test bookings.

On your first visit to Scheduler, if you have not been pre-allocated a booking, you can select a link to the Available Tests screen.

Here you can view and book any tests available to you once the specified booking window has opened. For more information, read the Booking a test article.

Your account menu

To open the My Account menu, select the user icon in the top-right corner of any screen in Scheduler.

From this menu, you can access your profile and amend the related settings, or log out of Scheduler.

Accessing your profile

Select My profile to configure your profile settings.

Account settings include adding a secondary email address for notifications to be sent to, changing your password, changing your preferred user interface language and time zone, and setting up two-factor authentication.

You can also configure Notifications, Integrations, and manage your test Attendance.

Changing your password

In the Password section of the Account tab, enter your current password – if you are changing your password for the first time, you can find it in your welcome email – in the Old password field.

Create a new password by entering it in the New password and Confirm password fields and then selecting Confirm.

Your password must adhere to the following rules:

• A minimum of 6 characters
• Use upper and lower case characters
• Requires an uppercase character
• Use 1 or more numbers
• Use 1 or more special character

Setting up notifications

In the Notifications tab, use the App and Email toggles to choose whether you want to receive in-app or email notifications when you are eligible for a test.

Integrating with calendar applications

In the Integrations tab, select a corresponding Connect personal calendar button to synchronise your timetable (read the Using the Scheduler timetable article for more information on Timetables) with a Google or Outlook calendar.

Logging out of Scheduler

To log out of Scheduler, select Logout.